Privacy Policy

Last Updated: July 2026

LaceHarbor operates this website and online store to provide customers with a secure and convenient shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or interact with our services.

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Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction details
• Account login information
• Order history and shopping preferences
• Device information, browser type, IP address, and cookies
• Customer support communications

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How We Collect Information

• Information you provide while creating an account or placing an order.
• Information collected automatically through cookies and similar technologies.
• Information received from payment providers, delivery partners, and service providers.
• Information shared through customer support or marketing interactions.

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How We Use Your Information

Your personal information is used to:

• Process and deliver your orders.
• Manage your customer account.
• Provide customer support.
• Process secure payments and refunds.
• Improve website performance and user experience.
• Send order updates and service notifications.
• Send promotional offers and newsletters (with your consent).
• Prevent fraud and protect our website.
• Comply with applicable legal obligations.

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Sharing Your Information

We may share your information only when necessary with:

• Shopify for store operations.
• Payment gateway providers.
• Shipping and logistics partners.
• Analytics and marketing service providers.
• Government authorities where legally required.

We never sell your personal information to third parties.

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Cookies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and provide a personalized shopping experience. You can manage or disable cookies through your browser settings.

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Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to safeguard your data, no online transmission or storage system can be guaranteed to be completely secure.

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Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

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Your Rights

Depending on your location, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data.
• Request data portability.
• Withdraw consent for marketing communications.
• Object to certain types of data processing where permitted by law.

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Third-Party Services

Our website may contain links to third-party websites or services. LaceHarbor is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before providing any personal information.

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Children's Privacy

Our website is not intended for children under the applicable age of majority. We do not knowingly collect personal information from children.

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Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised "Last Updated" date.

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